Welcome to the
CocoLash Help Page
We're here to assist you with any questions or concerns you may have. Below you'll find answers to our most frequently asked questions, as well as information on how to contact us for further support.
Frequently Asked Questions (FAQs)
Ordering
Shipping & Delivery
Returns & Exchanges
Products & Application
Account & Membership
Contact Us
If you can't find the answer to your question, feel free to reach out to our customer support team.
Email: support@cocolash.com
Phone: 1-800-123-4567 (Mon-Fri, 9 AM - 5 PM PST)
Or fill out our Contact Form and we will get back to you as soon as possible.
Order Tracking
To track your order, please enter your tracking number on our Order Tracking page. You will receive your tracking number in the shipping confirmation email.
Shipping Information
We offer a range of shipping options to meet your needs. Standard shipping typically takes 5-7 business days, while expedited shipping options are available for quicker delivery. Shipping costs are calculated at checkout based on your location and selected shipping method.
Return Policy
We want you to be completely satisfied with your purchase. If you need to return or exchange an item, please follow our simple process:
Account Management
Creating an account with CocoLash is easy and beneficial. Manage your orders, save your favorite styles, and enjoy a faster checkout process. If you experience any issues with your account, please contact our customer support for assistance.