Shipping policy

Shipping Policy

At CocoLash, we strive to deliver your orders promptly and efficiently. Please review our shipping policy below for more details.

1. Shipping Locations
We currently offer shipping within the United States, covering all 50 U.S. states.

2. Shipping Methods and Rates

• Standard Shipping:
  Delivery time: 5 to 7 business days.
  Shipping fee: $5.00 for orders under $50.00.
  Free shipping for orders over $50.00.

Expedited Shipping: Delivery time: 2 to 3 business days. Additional shipping fees apply.

3. Order Processing
Orders are processed within 1 to 2 business days after they are placed. Once shipped, you will receive a confirmation email with tracking information.

4. Delivery Times
Estimated delivery times are based on your location. Orders are typically delivered within 5 to 7 business days after processing.

5. Lost or Stolen Packages
If your package appears lost during transit, please contact us at support@cocolash.com and we will work with the carrier to locate your order or arrange a resolution. If your package is marked as delivered but you have not received it, please reach out to us within 7 days and we will work with you and the carrier to resolve the issue.